Our Cancellation Policy

Because we reserve a time especially for you, please make any schedule changes at least 48hrs before your appointment to avoid incurring a late cancellation fee. This allows us to manage our schedule effectively and offer the time slot to another patient in need.

By booking an appointment, you acknowledge and agree to our cancellation policy. This policy allows us to manage our schedule and provide the best service to all our patients. Thank you for your understanding and cooperation!

1. Cancellation Notice

Please make any schedule changes two working days before your appointment to avoid incurring a late cancellation fee.

2. Late cancellations and no-shows

Cancellations made less than two working days of your scheduled appointment will incur a cancellation fee of 50% of the cost of the appointment.

Less than 24 hours of notice or failing to attend your appointment will result in a charge of 100% of the cost of the appointment.

Repeat no-shows may result in having to pre-pay for future services.

You can cancel or reschedule an appointment by emailing us at

Lakeland.Sports.Podiatry@gmail.com, or texting or calling 07733586309.

3. Late arrivals

In addition, arriving more than 10 minutes late for your appointment may result in cancellation of the appointment.

4. Exceptions

We understand that unavoidable emergencies and special circumstances can occur. Exceptions to our policy are made on a case-by-case basis at the discretion of the clinician. Please contact us to discuss unexpected schedule adjustments.